{ "numMessagesInTopic": 9, "nextInTime": 897, "senderId": "MdgCWLIJUfNmBIxWS6ICKWz5bFDNcbxSh5imAcevz2C9DKHxBG_YEYPBM5_fCi4j-JieRF8ILawZXKJy3-o_bh6Yz1NW", "systemMessage": false, "subject": "Re: [HDR2496] problem with mackie media drives", "from": "StevenT <vze27gcu@...>", "authorName": "StevenT", "msgSnippet": "Ben, Not sure I can help but here s what I ve discovered so far. I have not purchased any Mackie media drives although I did buy three Mackie carriers early", "msgId": 896, "topicId": 895, "spamInfo": { "reason": "0", "isSpam": false }, "replyTo": "LIST", "userId": 0, "messageBody": "
>
\n> Hello all, I'm new to this list. Had my 24/96 (and d8b) for about 2 weeks.
\n>
\n> I finally received my Mackie media (M90) drives. These are authentic Mackie
\n> external hard drives. I'm having some problems getting them setup.
\n>
\n> When I first got the 2 drives, I turned the 24/96 off and inserted one of
\n> the M90's. (at this point, I had version 1 of the OS) Then I locked the
\n> drive in place, turned the unit on, and watched as the BIOS recognized 2
\n> hard drives (1 primary master and one primary slave - I think...). Then,
\n> once the boot was complete, I selected the "disk util" button on the front
\n> panel of the 24/96, and selected the "set" option in the menu. At this
\n> point I noticed that the "external" option had a "?" at the end of it.
\n> (EXTERNAL?) I thought this was funny, but selected it anyway. Then tried
\n> to verify the speed to which I got a message saying "The drive EXTERNAL? is
\n> not ready". After calling Mackie Tech support, and triple checking my BIOS
\n> settings they said to try installing the latest OS. This I did, and had
\n> similar problems. I don't even have "EXTERNAL" as an option anymore in any
\n> menu.
\n>
\n> Mackie's tech guys were pretty much useless. They didn't even understand
\n> what the BIOS settings were supposed to do (and they willingly admitted this
\n> on the phone!). They essentially just read a list of settings to me and
\n> when that didn't work they said I'd have to send the unit in for repair.
\n>
\n> I've tried both M90's and both react the same. Anyone have an idea on what
\n> I'm doing wrong?
\n>
\n> Thanks in advance,
\n> cottonT
\n>
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